Thank you SERVPRO!
We reported last month about the death of Thomas Ochalek, killed while he sat inside an unprotected Verizon store in Port St. Lucie. See our blog report HERE.
This past weekend we ran across a very unfortunate YouTube video that a franchisee of the Gallatin Tennessee-based corporation had posted. It promoted a newscast about the incident in a manner that seemed commercial and in very poor taste. We blogged about it and called on SERVPRO to ask their franchisee to remove the offensive posting -- and first thing Monday morning we received this response from Megan Seemen, an Online Specialist for SERVPRO:
Hi Mr. Reiter,
Thank you for alerting us of the video on YouTube. While it certainly was not the Franchise’s intention to “profit” off of this terrible tragedy, they have removed the video from YouTube to ensure there are no other misunderstandings.
With the removal of the video and this clarification, we are happy to say that this matter is closed and forgotten -- but I wanted to thank Ms. Seemen and SERVPRO for stepping right up and making things right. If this is how they help their customers when a vehicle comes crashing through a storefront, they must be tops in the industry at getting things cleaned up fast.
We reported last month about the death of Thomas Ochalek, killed while he sat inside an unprotected Verizon store in Port St. Lucie. See our blog report HERE.
This past weekend we ran across a very unfortunate YouTube video that a franchisee of the Gallatin Tennessee-based corporation had posted. It promoted a newscast about the incident in a manner that seemed commercial and in very poor taste. We blogged about it and called on SERVPRO to ask their franchisee to remove the offensive posting -- and first thing Monday morning we received this response from Megan Seemen, an Online Specialist for SERVPRO:
Hi Mr. Reiter,
Thank you for alerting us of the video on YouTube. While it certainly was not the Franchise’s intention to “profit” off of this terrible tragedy, they have removed the video from YouTube to ensure there are no other misunderstandings.
With the removal of the video and this clarification, we are happy to say that this matter is closed and forgotten -- but I wanted to thank Ms. Seemen and SERVPRO for stepping right up and making things right. If this is how they help their customers when a vehicle comes crashing through a storefront, they must be tops in the industry at getting things cleaned up fast.
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